We love to hear what our customers have to say. The more you tell us, the better we can do for you. We always welcome your comments.
Dear Gary, Sara, and all,
Just wanted to send a quick note to thank you for your professionalism and artistry--the arrangement you created for my father's memorial service (Ronald Gano, at First Baptist Church of Catalina, July 13) was absolutely perfect. I was seated in front of the flowers throughout the service, and they brought such joy. My mother was delighted by the colors and the arrangement's graceful form. As the organizer of this event, I was also grateful that your delivery was not only on time, but early!
Thank you so much for making a difficult day so much easier!
The floral arrangement sent to Lisa on Monday was exceptional...so fresh, beautifully arranged, lovely variety of blooms...had to let you know of my (and her) complete satisfaction. Thank you! Joan P
We just wanted to let you know how pleased we were with the flowers you provided for our wedding last Saturday, December 29th. Every detail was perfect, from Sarah's customer service to the execution of the bouquets, boutonniere, etc. The women who run our wedding venue (Reflections at the Buttes) seemed genuinely stunned at beauty of the bouquets made only of succulents, and they see a lot of weddings. We received so many compliments on the flowers from guests as well, so wanted to pass on those compliments to you, along with our thanks for your hard work. Of course we will recommend you to all of our friends. Thanks again! Kerry & Kolb
Well, the flowers at the wedding were just amazing! Everything was absolutely gorgeous, and the arch was beyond fabulous. I hope you took tons of pictures of it for your book because everyone who sees it will now want it! Thanks so much for your professionalism, too. Everything was done right on time and with no hassle or drama. Believe me, I really appreciated that part, too. Please feel free to use me as a reference if that is something that ever comes up. Best, Molly D.
I want to share with you that I came in to get something special a few months ago, and your staff took the time to help me find two things that were absolutely perfect; things that I wouldn’t have been able to think of myself. I thought this was wonderful, old-fashioned service and I shared my experience with my staff, since we are ALWAYS working to provide excellent service, and it isn’t easy by any means! Further, my husband often drops into Casas Adobes to pick up something for me and the quality of your flowers and foliage is always superior to other shops we visit here in town. You are our florist of record from now on! Thank you for your service and thank you for the example that I’ve been able to share with our staff. Warmest regards,
Just a note to thank you and your staff so much for your hard work in providing the beautiful flowers for Matt and Kelly's wedding. They were gorgeous and made the venue so elegant! Many, many thanks! Joy
Hey you guys are The Best!! From my order with Shasta to follow up with Sarah H. to change delivery location everyone was enthusiastic, professional & truly made me feel you were appreciative of the business, and wanted to take care of my friend. Emailing a receipt was quite nice, emailing a picture of the order was a step beyond! Thank you so very much for you GREAT SERVICE!!
God Bless! Phil M.
Thank you again for your help! She loves the bouquet! Ryan C.
Dear Casas Adobes! Thank you for taking the special step of sending the photograph of the gorgeous arrangement. It is elegant and exactly what I hoped for my Dad. Both he and my mom commented on the beauty of the flowers. Glad to see the florist in the picture too. He is awesome.Sincerely yours, until next time. Susan S.
Just want you to know that the recipient said that of all the weddings and funerals she's ever been to she has never seen a more beautiful bouquet of flowers than what you delivered. Thank you! Sharon I.
Thank you and they were beautiful. D. Abbott
I was so happy with the personal touch - using the colors that I requested - in a beautiful arrangement for a special friend! Leslie W
Hello, I've been meaning to email you for quite some time. My mother, Margaret Wellman lived in Oro Valley. I frequently sent her your flowers. My Uncle Bobby (Robert Arvizu) sent one of her first arrangements to her from Casas Adobes, and it was so beautiful, I started sending her flowers from you as well. My mother passed away after a four year battle with cancer, this past August of 2015. I could always count on flowers from Casas Adobes to put a smile in her heart. I wanted to thank you for helping me bring her some joy during a very difficult time in her life. She truly enjoyed your flowers and I always felt good sending them to her. Thank you for making it possible for me to send her something that I always knew would arrive in beautiful shape. God Bless you in the New Year :) Cathy K.
Thank you for such fabulous service! The recipient called me and said her flowers were beautiful! Pammelyn M.
Thank you, thank you!!! My mom absolutely raved about the flower arrangement. She said it was the prettiest bouquet she had ever received. It made her day. Twenty years ago today, she lost her husband, the love of her life and my father, so the flowers have brightened her otherwise sad day. I will be posting a public thank you on my Facebook page for your remarkable customer service, beautiful design and fresh flowers. Again, thank you, from the bottom of my heart. Lauren B.
Thank you everyone for saving my day. You really pulled through and they were beautiful lavender roses, thank you very much! Brett M.
Thank you for the beautiful arrangement you delivered today to my daughter, Kelly. It was beautiful! Just what I had in mind. You helped to make her birthday extra special! Kathy B.
I would like to extend my great appreciation for two floral deliveries made last week to my daughters. I placed the orders online, earlier in the day, and as promised they were delivered to them both, within moments apart. The arrangements were identical and beautiful. Again, thank you. Karen K.
I just wanted to let you know what great customer service I received. You wouldn't believe how hard it was to find a vendor in Tucson who answers their phone. Luckily it led me to your company though. The staff picked up right away; they were super friendly; they were very helpful; and took their time helping me get just the right thing for my great uncle's 90th birthday! I didn't feel rushed which was refreshing in this day and age. Not only that, but I was worried that my order might be too last minute for same day delivery. However, I couldn't believe how fast you delivered after I placed my order. Just an excellent experience. I will definitely order again. So Thank You! Lainey
Just wanted to let you know my sister really loved the beautiful arrangement you delivered to her. She says it is just gorgeous. Good job! Thanks, Cliff B.
She Loved it!! Thank you for making such a beautiful arrangement! Happy New Year!! Joanne H
I cannot thank you enough for the lovely flowers. I had no idea they would be so fresh and gorgeous. I was so surprised when I saw them. I will never forget this, and thank you very very much. Mary M.
This flower arrangement was beautiful. My friend was thrilled with it. Thanks so much to your designers for arranging such a lovely fall display. It is very nice doing business with you, knowing I can trust your artistry and product presentation. Mary Anne S.
I always have a great experience with the team at Casas Adobes! This last experience was over the top... Jan E.
Thank You for delivering Beautiful Flowers to my sister in Oro Valley this morning. She loved them and has only great things to say about Casas Adobes. She has shopped with you before and I'm very Happy that I did too! Christian K.
We got this lovely email from a client we sent flowers to and wanted to say thank you so much and share the email with you: 'Dear Bart, Thank your for the lovely flowers. They were the only flowers I received so that was very special. Our friends are scattered all over the country and the world so most of the condolences were in the form of email which is our main communication. I forwarded the emails on to Steve's family with a photo of the person with Steve and a note how they knew him. His parents are still alive and did not know any of our cruising friends. I told them about the flowers. Also the florist and his wife drove all the way out here into the Gila wilderness to deliver the flowers themselves. They had a nice ride in a convertible on a beautiful sunny day so they enjoyed them too. Now I am bringing them with me in the car back to Tucson, my first time out in two weeks since Steve's death. I have been enjoying the flowers here and do not want to leave them behind as they are still as beautiful as the day they arrived. I would like to thank you in person also.' Once again thank you so much for taking the time to drive the flowers to our client, we know she lives way out in the country. *Many thanks from all of us! Southwest Investment Advisors
We ordered our wedding flowers through Casas Adobes Flower Shop for our wedding in October 2013. I had a wonderful experience working with them. I knew what I was looking for when I first went in, however I had only seen one small picture of something similar online. I showed Sarah at Casas Adobes and she helped me create the bouquets, boutonnieres, and corsages. Then, about 3 weeks away from the wedding, she was easily able to add an extra person to my wedding party. Best of all, she had not tried to change my mind when I explained what I wanted, unlike some of the other flower shops I had visited. Sarah checked in with me several times before the wedding, to confirm delivery times and other details. The flowers were delivered right on time and looked perfect. She was able to create exactly what I had pictured, despite the little information I was able to describe to her. Everything about my experience was stress free and the beautiful flowers topped off the whole wedding. Sarah
I called on Monday to have to you make a flower arrangement for my sister that lives in Tucson. I chose the Autumn Designers Bouquet and was extremely pleased when I got the pictures from her. Please share my compliment with the floral designer who made it. It had so many different flowers, greenery etc. and was absolutely beautiful! My sister really liked the big sunflower and I thought the addition of the wheat accents were really cool. Thanks so much for all of your efforts in making her Birthday a special one. Darel D.
I placed my second order with your shop for my grandmother's 91st birthday. I was very specific with my order and today my grandmother called me to tell me that she received them and that 'they where the most beautiful flower arrangement I have ever received!' That is the best compliment you could of received, for she has lived a long and wonderful life, she has everything she wants and more. So I wanted to thank your staff for helping me give her exactly what I had requested, beautiful and sophisticated, which is exactly what I asked for. She also said that she loves the flowers that she has received from your shop. Thank you for making such a lovely bouquet for my lovely grandmother! Amber P.
Thank you, the flowers were beautiful! My parents were very happy with the arrangement. We will use you again! Best wishes, John C.
My husband and I really appreciate the job you did getting our son, Jake (s), balloons and chocolate to him for his birthday. Residing in NY and missing him in AZ has been tough the first year for us but this made it all the more easier being able to wish him the best for his b'day. Thanks for doing such a good job! Karen C.
I live in Toronto and today I wanted to send something to my cousin for her Birthday, and I decided to use google to find a location near her. I have ordered flowers in the past and it’s rare to love something you see on line because it never looks as good when the recipient sends a picture. Thank you so much for making this a painless process and for the exquisite flower arrangement you delivered. Best Regards, Tamila
Firstly, your level of service in every regard was top class - from order to delivery to follow-up - there are a few firms that could learn a great deal from you when it comes to customer service. The quality of the product was first class and better than my Mum and Dad had anticipated or had come to expect from another local firm that I had been using for some time to order my parents flowers and gift baskets. It is worth noting that the reason I went to your firm is that my Mum and Dad had gone to Inglis on my recommendation. Unfortunately they were treated badly but fortunately their next stop was Casas. They were treated with respect and received the highest level of service. So they told me I should be coming to you. I will be very happy to be using you from now on and I will suggest that my 4 brothers and sisters to do likewise. Kind regards, Mark P.
I just wanted to pass along to you what a gorgeous job you did on this arrangement!! Not only did I get raves from the recipient (she said that it was the most beautiful flower arrangement she has ever received), but also from all those who saw it. It was delivered on the 23rd, and is still in unbelievable condition. Thanks you so much. You have my continued patronage! Kathy B.
The flower arrangement my daughter selected is a perfect variety of mixed blooms & colors! They were delivered this morning, along with a winning number from your Casas Adobes Flower shop. Thank you so much for an extra special treat for my 74th birthday ! My family is taking my husband & I to La Fuente on Thursday for a celebration and you’ve made it very special with your gift of a free entrée! What a lovely surprise! Karen B.
I just wanted to thank you for the flower arrangement you sent on behalf of myself and family for the funeral for Ms. Bevel. My father called yesterday and said that the flowers were beautiful and matched the spread that was ordered for the casket. We really appreciate the wonderful job you did. Lynette M.
Appreciate the flowers I picked up last Friday and the arrangement was very beautiful. Kudos to the staff working last Friday and did the arrangement. It was my first time in the store odering flowers as I did my ordering online the past 2 years from Afghanistan. Your staff was very helpful and considerate of my lack of knowledge. Thank you, Nephi
The orchid arrangement you delivered to my daughter yesterday was beautiful. She is so pleased. Thank you very much. Emeline P.
I spoke with someone in your store before ordering. I was looking for a new florist shop, close to where she recently moved. I had recently visited her from Cincinnati, and saw your store. I ordered her a small terarrium for her place and SHE LOVED IT !. She now has new plants to care for. Thanks so much. Debbie H.
I just wanted you to know that I was at my Mom's house when she received two amazing arrangements from your shop. My uncle had sent them to her. Because of the quality of the flowers and the stunning arrangements, I orderred these flowers for her, today. I feel the odds are great that these will be as beautiful upon arrival as his were. Thank you in advance :) Happy Mother's Day! Cathy K.
I want to Thank You for the wonderful job you did in preparing the basket. They loved it,and especially thought the dollar bill idea was fun and crazy. I cannot thank you enough for taking the time to do that. Being so far away, it is difficult to do something special for them on their Anniversary, and you had a part in making it special and bringing fun to it! Thanks again! Tammy G.
Thank you so much! She sent me a picture of them and said it made her day! Your efficiency is greatly appreciated! I'll refer you often. Connie W.
Thank you for the speedy service. Our son said the plant was beautiful, and that the family loved it! Good job! Mike & Patty C.
Thank you so much for creating such a lovely arrangement for my family; they are all enjoying it's beauty during this Christmas Holiday. And special thanks to Sarah for being so helpful and pleasant. Merry Christmas to everyone there!! Sincerely, Linda H.
The arrangement was beautiful. It was a surprise for my mother and sister. Thank you for putting a smile on their face. Louise B.
Mom says the birthday floral arrangement is absolutely beautiful. She said it is huge, dwarfs her dining room table and makes a beautiful centerpiece. She is thrilled and can't wait to show it off to company coming for dinner tonight. When ordering from a website photo it is hard to know exactly how large or small something is in real life. I'm always afraid that the arrangment will be small, insignificant and overpriced. With Casa Adobes Flowers the arrangments are always larger, more beautiful than the website photo and I feel like I am getting my moneys worth. Thanks again for making my mother extra happy and loved by a daughter who is too far away to give her a hug in person! R. Grijalva
As you can imagine, organizing flowers for family from half a world away can be challenge...but you guys always make it so easy, and your work is always outstanding! Thanks again! Brad G.
Thank you for making the extra effort to deliver my mom's flowers at work! She absolutely was surprised by them. Great service! will certainly use your shop again :) Patrice B.
Casas Adobes florist did an awesome job on the 2 arrangements sent to Alma Davis at St. Mary's Hospital. my teenage daughter took a photo of the arrangements, and they look great. Thank you! Heidi D.
On April 9th you delivered flowers to me (ordered by my daughter in Texas) that were absolutely beautiful--and so fresh they lasted a full week. After following the instructions on the 'Lucky Stems' card you included I became an 'Instant Winner'. How fun !! Today I picked up my free $30 bouquet , again really pretty, and I took them to a very ill friend. It brought a huge smile to her face....and for that, thank you all SO MUCH. What a lovely business idea...again.... 'Thank you Casas Adobes Flowers !!! Elizabeth B.
I just wanted to say thank you for two great deliveries the last two weeks to my girlfriend Katie. We are both in the military and the distance can be hard sometimes, but your great arangements certainly brighten her day... thank you for the great customer service over the phone as well. It was always easy to make an order. Craig B.
My wife absolutely LOVED the gold rose! It's the perfect gift for her, as she always hated to see the flowers I send wither and die. I've used Casas Adobes florists since I moved to Tucson over 20 years ago, and you guys have never let me down! Thank you again for coming up with a wonderful alternative gift! Steve M.
I just wanted to thank you for the lovely Halloween centerpiece you created! It was gorgeous and we received so many compliments on it at our party. Everyone loved it. I will definitely be back next time we need flowers! Thank you for helping to add that extra touch to our party. Amy I.
I love having a florist in Tucson I can depend on. My mom worked in the Casas Adobes center for years and loved it so it is special for her to receive flowers from your company. It has been hard for 30 years since I left Tucson to feel confident in having flowers delivered to my mom and other family members. When I found you on line last year it was great. Your bouquets are abolutely beautiful according to my mom so I feel I am getting my money's worth and also good service, so I am your customer for life. Rebecca G.
Thank you for the lovely arrangement of flowers you delivered earlier this month to a residence in Tucson. To be honest, I read your reviews on the internet and thought they were so flattering that surely they must be written by your employees! However you were the closest florist to the home I would be visiting so took a chance and am SO glad I did. The flowers were lovely and filled the home with their fragrance. My husband and I had a wonderful visit to Tucson, and sending such a beautiful bouquet of flowers in advance of our arrival set the stage for a successful trip. Thank you again for the care you gave; I will happily become one of your loyal customers! Have a wonderful day. Cheryl S.
I just placed an order with April for a teacher friend and based only on the wonderful customer service from April, I know it will be fabulous. Please recognize her friendliness and expertise. She is an asset to your company. Thanks for being able to deal directly with a local florist and not an 800 company. You are my florist in Tucson from now on. Diane A
The website is just fantastic to use, thank you! Well thought out, classic look, user interface is great, the final order confirmation screen has everything I need, etc. I'm ordering from out of town, and your website 'closed the deal' for me. Keep it up! Anonymous
I want to give you and yours a big thank you. Unbeknown to me, my niece had moved and I gave you kind folks the wrong address; by you or the driver's volition, they called my niece to learn her new address to make the delivery. That kind of customer service is a thing of the past, you have made me a loyal Casas Flowers customer for life ! Kindest regards, Jim V.
Just wanted to send a sincere thank you for the arrangement you put together for my Aunt Louise's Hawaiian-themed birthday party. The flowers were apparently a big hit, including with my mother, who was out visiting for the party (and she can be tough to impress). Thanks so much for your help and artistry. Mahalo! Kathryn R.
It took me three days to find just the right flowers. My hospitalized friend just loves the flower arrangement. He calls it, "Somebody's fantastical dream." Being that he cannot eat nor even drink liquids of any kind, this treat engages his mind in the appreciation of art and beauty. Thank you for having such a wonderful arrangement that I could send to his hospital room. Many thanks! Joan
I ordered the Easter centerpiece with candle for my parents who just bought a new home for their retirement in Oro Valley. I had a hard time deciding on who to order through and just went online and kept going back to your website. I am glad that I did. I want to thank you for sending it there promptly and calling them to let them know that it was there. It really surprised them and they loved it and said how beautiful it was, especially since they just moved in that day and everything was a mess, they had something beautiful to see. I am moving there later this year and we know that we will use you again in the future! Thank you from Seattle, WA. Look forward to seeing your shop in the near future! Lisa M
Thank you so much. Your service was easy, prompt, and my friend LOVED the beautiful flowers. I will definitely return to you for my floral needs. Sami L.
Just wanted to thank you for a job well done. I sent a birthday bouquet to a school teacher there and it made her birthday one to remember. Thanks to Sarah for helping me through the process. I will be in contact in future for other occasions. Thanks for everything Glenn N.
Thanks Renee, I really appriciate your efforts. It's hard being halfway around the world (Afghanistan) and trying to keep the wife happy. My wife was very happy with the flowers so I will be buying from you in the furture. Thanks again, Matt
Thank you for the beautiful floral boquet you sent me to replace the delivery of November 29th. I just love it. It's beautiful! ! ! I appreciate your willingness in getting this matter handled. I've called my daughter to tell her about the beautiful boquet you delivered on Dec. 5th replacing the delivery of Nov. 29th. Thank you for your attention to this matter. Most sincerely, Mrs. Delores L.
Thank you for the beautiful bouquet of red roses, greenery and baby's breath flowers. They are lovely. Rita P.
I wanted to express my appreciation for roses that I recieved February 14. They were beautiful and remained perfect for more almost two weeks . Everyone commented on them and their quality. I would certainly recommend your store for all floral occasions. Thank you so much Geri J.
Thank you so much. The flowers were more beautiful than I ever could've imagined. Perfect in every way. You have my highest recommendation! Thanks again for adding another blessing to our day! Dawn
The flowers delivered to my dtr on Valentines Day were absolutely gorgeous. The roses truly looked (and still do!) like velvet. Lexxi, my adorable 6 year old granddaughter, was so proud to get her mommy such an outstanding arrangement. Thank you. Sandi A
Hi, I'm the guy who won the Roses this month and you helped me with the order. From Armida: ' I just wanted to let you know, that these have got to be the most beautiful flowers by far. But then again, I say that everytime. They are still so fresh looking, standing straight up, I haven't lost any. The buds are nice and tight, just beginning to open up, it is hard to believe that they are five days old' Even though these flowers were free it is nice to know that they were the same great quality as we always get from Bloom County/Casa Adobes. Quality flowers for Armida is important to me and she very much appreciates them. It is comforting for me to know I can depend on your company. Thank you so much and I'm looking forward to my next order (Valentines) with you! John B.
We called Mom and she loves the beautiful bouquet you created especially for her for Mother's Day! She will enjoy it all week. It was perfect and you have done a fantastic job. Next time we need flowers in Tucson we'll be sure to let you know. Thanks so much for your prompt and attentive service. We appreciate it! Mark D.
I sent flowers to my aunt in sympathy for the loss of her daughter. I chose the 'Mod about you' bouquet because the colors were favorites of both my aunt and her daughter. She called me and said the flowers were the most beautiful she had ever seen and that the arrangement was 'exquisite'. Thank you so much for a job well done. Karianne C
The roses to Karen were more beautiful than anticipated. Thank you. Mark J.
I just wanted to thank you so much for such a beautiful bouquet. It was absolutely breath taking and exactly what I wanted. Everyone commented on how gorgeous it was. Thank you again for working with me via email. Carolina S
Dear Mike and everyone at Casas Adobe Flowers, Thank you for doing such an exceptional job on the flowers for my wedding. They were absolutely beautiful and everyone commented on the peonies. I am so glad I decided to do real flowers. Thanks again, MORICZ
I always worry when ordering flowers at a distance. And I know Mother'sDay is a very busy time. My Mother is telling me how beautiful the flowers are, how many different flowers, and she is happy, turning 93 on Tuesday. Thank you for your wonderful delivery. Libbie R.
Just a quick thank you for the arrangement of flowers for Carole. She sent me an email RAVING about how beautiful they are and such a special arrangement. So thank you for making me look so good!!!!! Deb C.